Website terms
Clear expectations before service is confirmed.
The website helps you understand services, review pricing, and share your cleaning needs. A website request is not a guaranteed appointment.
Service requests and quotes
Information submitted through the website is a request for review. Service scope, timing, availability, and final pricing may require confirmation before an appointment is accepted.
Pricing shown online
Residential base pricing is based on a standard average 1-bedroom, 1-full-bath home. Square footage, layout, condition, customizations, additional rooms, unusual scope, specialty work, and selected add-ons may affect the final amount. Starting-at items may require review before a final price is confirmed.
Custom and commercial work
Large properties, partial-home requests, unusual layouts, specialty cleaning, and commercial or office work are handled through a custom quote or consultation rather than residential instant pricing.
Scheduling
A preferred date or arrival window is a request, not a guarantee of availability. Tranquility will confirm service timing with you before the visit is treated as scheduled.
Monthly giveaway
The monthly complimentary cleaning giveaway requires no purchase. Entries are limited to one per email address or phone number per monthly drawing. Entries received by the 3rd are associated with that month's drawing; entries received after that deadline are associated with the next monthly drawing. Eligible entries are selected at random. A written description is collected to understand the circumstance but is not used to increase selection odds. Service area, safety, property condition, access, scope, and scheduling restrictions apply. Heavily cluttered spaces are scoped to one room or defined area rather than the entire home. Selection does not create a guaranteed right to service until eligibility, scope, permission, and scheduling are confirmed. Void where prohibited.
Marketing consent
Marketing email and text-message consent is optional and is not a condition of entering the giveaway or purchasing services. Promotional text-message frequency may vary and message or data rates may apply. A person may opt out of promotional text messages by replying STOP once messaging is active, and may unsubscribe from promotional email using the unsubscribe method provided with those messages.
Payments
The current website does not collect payment-card information. Any future payment process must be separately presented and authorized before it is used.
Website content
The website is intended to provide accurate service information, but a specific cleaning request may require details that cannot be fully evaluated online. When a property or requested scope falls outside the standard assumptions shown on the site, Tranquility may recommend a custom quote.
Questions
For questions about service expectations, call (945) 402-3260 or email tlcllc26@gmail.com. You can also use the contact page.